Albion Meadows Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
Our contact details
Post
Albion Meadows/ co Albion Lodge Retirement Home,
Hanley Swan, WORCESTER, WR8 0DN, GB
Telephone
01684 310626 or 01684 312140
info@albionlodge.co.uk or enquires@albionmeadows.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Records of meetings and decisions
We collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Addresses
- Marketing preferences
- Location data
- Records of consent, where appropriate
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
- Contract
- Legitimate interest:
- We are marketing 16 apartments that are for those aged 55 years or over. We are collecting names, addresses, and email addresses in order to keep them updated regarding the progress of the build and so that people can register interest. We also keep a basic record of what they are interested in and what discussions we have had, as well as how they like to be contacted. They may later enter into a contract to purchase an apartment.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent
- Contract
- Legitimate interest:
- We are marketing 16 apartments that are for those aged 55 years or over. We are collecting names, addresses, and email addresses in order to keep them updated regarding the progress of the build and so that people can register interest. We also keep a basic record of what they are interested in and what discussions we have had, as well as how they like to be contacted.
Where we get personal information from
- People directly
- From signing up on the website via mail chimp.
- Enquires from Allan Morris Estate Agents
How long we keep information
We will keep you information for a maximum of 12 months or until you withdraw your consent for us to hold that information.
Who we share information with
Other organisations
- Professional or legal advisors
- Other relevant third parties:
- Estate agents- Allan Morris
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
20 May 2024